Data & Privacy

fa9990 Privacy Policy

Your privacy matters to us. This policy explains what personal data fa9990 collects, how it is used, who it is shared with, and how we keep it secure across our Bangladesh online casino and betting platform.

Effective: January 2026
256-bit SSL Encrypted
Bangladesh — English
§ Introduction

Our Commitment to Your Privacy

Last Updated: January 2026

This Privacy Policy ("Policy") describes how fa9990 ("we", "us", "our") collects, processes, stores, and protects personal data provided by users ("you", "your") of the fa9990 platform at fa9990.pro. fa9990 is committed to handling your personal information responsibly, transparently, and in accordance with recognised data protection standards.

By creating an account on fa9990, depositing funds, placing bets, playing casino games, or otherwise using any feature of our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of fa9990 immediately.

Policy Updates

fa9990 reserves the right to revise this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the platform following any update constitutes your acceptance of the revised Policy.

This Policy applies to all personal data collected through fa9990.pro, our mobile-optimised web interface, any promotional communications you opt into, and all interactions with our customer support team. It does not apply to third-party websites that may be referenced on our platform.

🔐 Privacy at a Glance

How fa9990 Protects Your Data

256-Bit SSL Encryption Every page and transaction on fa9990 is protected by industry-standard 256-bit SSL encryption. All data transmitted between your device and our servers is encrypted in transit, ensuring that your personal and financial information cannot be intercepted by third parties.
No Sale of Personal Data fa9990 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used solely for the purpose of operating the platform, processing your transactions, and providing you with a safe and enjoyable gaming experience.
Minimal Data Collection We collect only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect excessive or irrelevant information, and we do not retain data for longer than is required for its stated purpose.
Transparent Data Use This Policy clearly states every category of data we collect and every purpose for which it is used. We do not process your personal data in ways that are incompatible with the purposes described in this Policy without first obtaining your explicit consent.
Your Right to Access and Correct You have the right to request a copy of all personal data fa9990 holds about you, to request corrections to inaccurate data, and to request deletion of your data subject to our legal retention obligations. Contact [email protected] to exercise any of these rights.
Marketing Opt-Out Promotional emails and SMS notifications from fa9990 are always optional. You may withdraw your consent to receive marketing communications at any time by contacting [email protected]. Opting out of marketing does not affect your ability to use any core platform services.
§ 1 — Data Collection

What Personal Data We Collect

fa9990 collects personal data through several channels: directly from you when you register an account or complete identity verification, automatically through your use of the platform, and from third-party service providers we engage to operate the platform. The categories of personal data we collect are set out below.

Identity Data
Full legal name, date of birth, gender, national ID number, passport number, or driving licence number provided during KYC verification.
Contact Data
Email address, mobile phone number, and city or district of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Cox's Bazar).
Financial Data
Payment method identifiers (bKash wallet number, Nagad number, Rocket number, Upay ID, bank account reference), transaction amounts in BDT, deposit and withdrawal history.
Technical Data
IP address, device type, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and session duration.
Usage Data
Games played, bets placed, sports markets wagered on (BPL, IPL, T20 World Cup, etc.), login timestamps, session frequency, and platform navigation patterns.
Communications
Records of correspondence with fa9990 customer support, including emails, chat transcripts, and support ticket content.
KYC Documents
Scanned or photographed copies of identity documents submitted for account verification purposes. These are stored securely and accessed only by authorised personnel.
§ 2 — Data Use

How We Use Your Personal Data

fa9990 processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are excessive, irrelevant, or inconsistent with the purposes for which it was collected. The primary purposes for which we process personal data are outlined below.

2.1
Account Creation and Management
We use your identity and contact data to create and maintain your fa9990 account, authenticate your login, manage your preferences, and communicate essential account-related notifications such as deposit confirmations, withdrawal status updates, and security alerts.
2.2
Identity Verification (KYC)
We use identity documents and financial data to verify that you meet our eligibility requirements — including the minimum age of 21 — before processing withdrawal requests or granting access to certain platform features. KYC is a standard platform practice designed to protect both users and the integrity of the platform.
2.3
Payment Processing
Financial data is processed solely for the purpose of executing your deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, and other supported Bangladeshi payment methods. fa9990 does not store full payment card numbers on its servers.
2.4
Fraud Prevention and Security
Technical data, usage data, and financial data are monitored by our risk and compliance team to detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access. Accounts flagged by our automated systems may be subject to additional manual review before transactions are processed.
2.5
Responsible Gaming Compliance
Usage data — including session duration, betting frequency, deposit patterns, and account activity — is analysed to identify behavioural indicators of problem gambling. Where such indicators are detected, fa9990 may proactively contact you to offer responsible gaming tools, including deposit limits, session reminders, cooling-off periods, and self-exclusion.
2.6
Marketing and Promotions
With your explicit consent, we may use your contact data to send you promotional offers, seasonal bonus announcements (e.g., Eid promotions, Pohela Boishakh offers, BPL season specials), and platform news via email or SMS. You may withdraw consent at any time by contacting [email protected].
2.7
Platform Improvement
Aggregated and anonymised usage data may be used to analyse platform performance, identify technical issues, improve game offerings, and optimise the user interface for Bangladeshi players accessing fa9990 on mobile devices.
§ 3 — Data Sharing

Who We Share Your Data With

fa9990 does not sell your personal data. We share personal data only with trusted third-party service providers who assist us in operating the platform, and only to the extent necessary for the relevant service. All third parties who process data on our behalf are required to handle that data securely and in accordance with applicable data protection standards.

  • Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, and other banking partners receive the minimum financial data necessary to process your deposit or withdrawal transaction.
  • Identity verification providers: Third-party KYC service providers may receive copies of your identity documents and personal details to carry out age and identity verification checks.
  • Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and other studios receive anonymised session identifiers necessary to deliver their games through the fa9990 platform. They do not receive your full personal profile.
  • IT infrastructure providers: Cloud hosting, content delivery, and cybersecurity service providers may process technical data in the course of maintaining platform availability and security.
  • Fraud and compliance services: Specialist fraud detection and anti-money-laundering service providers may receive transaction and usage data for risk-scoring purposes.
  • Legal and regulatory authorities: fa9990 may disclose personal data to competent authorities where required by applicable law, a valid court order, or the lawful direction of a regulatory body.
No Third-Party Marketing

fa9990 does not share your personal data with any third party for that party's own marketing or advertising purposes. Your contact details will never be passed to advertisers, data brokers, or marketing agencies without your explicit, separate consent.

§ 4 — Cookies

Cookies and Tracking Technologies

fa9990 uses cookies and similar technologies to operate the platform effectively, remember your preferences, maintain your login session, and understand how users navigate the site. A cookie is a small text file placed on your device when you visit fa9990.pro.

Essential
Required for core platform functions: login session management, security tokens, and load balancing. Cannot be disabled without breaking platform functionality.
Functional
Remember your language preference, display settings, and last-visited game category to personalise your experience on return visits.
Analytics
Collect anonymised data about page views, session duration, and navigation flows to help us improve platform performance and user experience.
Security
Used by our fraud detection systems to identify unusual access patterns, multiple account creation attempts, and suspicious login behaviour.

You may manage or delete cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging into your fa9990 account or completing transactions.

§ 5 — Data Retention

How Long We Keep Your Data

fa9990 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or to comply with applicable legal, regulatory, or contractual obligations. The following retention periods apply as general guidelines:

  • Account registration data and KYC documents are retained for the duration of your account plus a minimum of 5 years following account closure, to satisfy record-keeping requirements.
  • Financial transaction records are retained for a minimum of 5 years from the date of each transaction.
  • Customer support correspondence is retained for 3 years from the date of the last interaction.
  • Technical and usage data collected via cookies and server logs is retained for up to 12 months in identifiable form, after which it is anonymised or deleted.
  • Marketing consent records are retained for as long as you remain an active subscriber, plus 2 years following opt-out as evidence of prior consent.

When your personal data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

§ 6 — Your Rights

Your Privacy Rights as a fa9990 User

fa9990 respects your rights over your personal data. The following rights are available to all fa9990 users. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a clear description of your request. We will respond within 10 business days.

6.1
Right of Access
You have the right to request a copy of all personal data fa9990 holds about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared. We will provide this information in a clear and readable format.
6.2
Right to Rectification
If any personal data fa9990 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Please note that changes to identity data may require re-submission of supporting documentation.
6.3
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where data has been processed unlawfully. Erasure requests are subject to our legal retention obligations — we may be required to retain certain data for regulatory purposes even after account closure.
6.4
Right to Restrict Processing
In certain circumstances, you may request that fa9990 restrict the processing of your personal data — for example, while the accuracy of data is being contested or while a complaint is under review. During a restriction period, we will continue to store your data but will not actively process it.
6.5
Right to Withdraw Consent
Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for marketing will not affect your ability to use the fa9990 platform.
§ 7 — Security

How We Secure Your Data

fa9990 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security practices include the following:

  • All data in transit between your browser and our servers is encrypted using 256-bit SSL/TLS protocols.
  • Account passwords are stored using industry-standard one-way cryptographic hashing — they are never stored in plain text.
  • Access to personal data within fa9990's internal systems is restricted on a strict need-to-know basis. Only authorised personnel with a specific operational requirement may access user records.
  • Our servers are hosted in secure, access-controlled data centres. Physical access to server hardware is restricted and monitored.
  • Automated intrusion detection systems monitor our infrastructure continuously for signs of unauthorised access or anomalous activity.
  • Regular internal security reviews are conducted to identify and remediate potential vulnerabilities in our platform and data handling processes.
Reporting a Security Concern

If you believe your fa9990 account has been compromised, or if you discover a potential security vulnerability in our platform, please contact us immediately at [email protected]. Do not share suspected vulnerabilities publicly before giving fa9990 a reasonable opportunity to investigate and remediate.

§ 8 — Age Restriction

Under-21 Users

fa9990 is strictly an adult platform. We do not knowingly collect or process personal data belonging to any individual under the age of 21. Registration by persons under 21 is prohibited under our Terms and Conditions. If fa9990 discovers that personal data has been collected from a person under 21, that account will be immediately suspended and the personal data will be deleted as soon as practicable, subject to any legal retention obligations.

If you are a parent or guardian and believe that a person under your care has registered with fa9990, please contact us immediately at [email protected] so that we can take prompt action.

§ 9 — Contact

Privacy Enquiries and Requests

All privacy-related requests, questions, and complaints should be directed to the fa9990 data team via the contact details below. We are committed to responding to all privacy enquiries within 10 business days in Bangladesh Standard Time (BST, UTC+6).

fa9990 Data & Privacy Team
Email: [email protected]
Website: fa9990.pro
Response time: Within 10 business days (BST, UTC+6)
Availability: 24/7 customer support

Please include your full name, the email address associated with your fa9990 account, and a clear description of your request or concern. Do not include your account password or full payment card details in any email correspondence with fa9990.

Your Data Is Safe with fa9990

Now that you understand how we protect your privacy, explore everything fa9990 has to offer — live casino games, cricket betting, slots, and more — all backed by SSL encryption and secure Bangladeshi payment methods.

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